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Here is how to remove the cache of Google Maps app:
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Checking volume, enabling Play voice over Bluetooth or disabling navigation over Bluetooth might help you, but if you’re not able to hear a voice from Google Maps, it’s recommended then to try out removing cache and see if this helps. This is now not a strange solution but an important one, indeed. That’s the process you can follow and get voice directions on your Google Maps and now let’s have a look at how to unmute Google Maps Voice Guidance or solutions to get rid of that problem. Besides, Play Voice Over Bluetooth If you’re Using Bluetooth Earbuds.Choose Guidance Volume (either Softer, Normal or Louder).
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